Currently, deliveries are possible in Metropolitan France (including Corsica), the principality of Monaco, Spain, as well as all of Belgium.
Delivery is free for any purchase over €40 including tax, regardless of the delivery method chosen.
We offer the following delivery methods:
For France :
The delivery times mentioned above are indicative and exclude preparation, that is to say once the package has been handed over to the carrier, excluding sales and Christmas periods and excluding exceptional events (strikes, bad weather, etc.).
Shipments take place Monday to Friday inclusive (except public holidays).
When your order is shipped, you will receive a confirmation email including a package tracking number allowing you to know the status of the order with the carrier at any time.
You can use this information to track your package throughout its journey.
Yes , it is necessary to create an account to be able to place an order on the Lilliputiens website.
It is possible to create your account when validating the basket, or at any time before your order.
You can track your order at any time in the “ Order History ” section of your customer account:
Beyond this step, the order status in your order history will not be updated even if your order is physically delivered. Go directly to the carrier's website with your tracking number to obtain more details about delivery tracking.
Once your order has been validated, you cannot modify or cancel it from your customer account.
However, you can, once the order has been received, make use of your right of withdrawal by informing us of your wish to return your order within 14 days (upon receipt of your order). You must then return the product(s) intact to us no later than 14 days after communicating your decision to us. You can place a new order if you wish.
To find out more, go to the “ How to return a product as part of a withdrawal?” » in the “ After-Sales Service ” section of this FAQ.
Please note that no address modification is possible once the order is validated.
Your invoice is published as soon as your order is validated. This invoice is available for consultation or printing from the “ Order History ” section of your customer account.
Please note that no paper invoice is included in your package.